Welcome to the Help section of NMDC Steel Ltd. (NSL). This section is designed to assist you with navigating our website, accessing information, and resolving any issues you may encounter. We aim to make your experience on our website seamless and user-friendly. Our website is structured to help you find information easily. Use the following tips for smooth navigation: Main Menu: Explore the primary sections, including "About Us," "Products," "CSR," "Tenders & Procurement," and more, available in the top menu. Footer Links: Quick links to important pages like "Privacy Policy," "RTI," "Disclaimer," and "Contact Us" are located at the bottom of every page. Search Bar: Use the search functionality to quickly find specific information.
Common Queries
If you need assistance, here are answers to some frequently asked questions: Q: How can I access tender information? A: Visit the Tenders & Procurement section to view ongoing and archived tenders. Q: How do I file an RTI application? A: Refer to the RTI section for details on the application process and formats. Q: Where can I find contact details for inquiries? A: Visit the Contact Us page for our office addresses, phone numbers, and email support. Q: How do I provide feedback about the website or services? A: Use the Feedback Form available in the footer or the Contact Us page.
Technical Assistance
Having trouble using the website? Here’s how we can help: Page Loading Issues: Clear your browser cache and try reloading the page. Broken Links: Report any broken links or errors through the Feedback Form. Document Access: Ensure you have a PDF reader installed to view downloadable files.
Contact Support
If your issue is not addressed above, feel free to contact our support team: Email: itnisp@nmdc.co.in Operating Hours: Monday to Saturday, 9:00 AM to 5:30 PM
Accessibility Features
We are committed to making our website accessible to everyone: Keyboard Navigation: Navigate using keyboard shortcuts for easy access. Screen Reader Support: Compatible with popular screen readers for visually impaired users. Language Options: Key content is available in English and regional languages for broader accessibility.
Feedback and Suggestions
Your feedback is valuable to us. If you have suggestions to improve the website or need further assistance, please share your inputs through our Feedback Form.
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